The consumer’s rights, or the   corresponding obligations of marketers for the duration of the manufacture, import, distribution and sale of products, can be found in a range of special law associated with the unique commodity or to certain homes of the product, etc. (For instance, duties relating to the sale of gasoline for motor vehicles underneath Act No. 311/2006 Coll. The Fuels Act; inside the case of food it’s far Act No. 110/1997 Coll., the Foodstuffs and Tobacco Products Act; even as fitness and safety necessities for the substances utilized in products for children under 3 years of age, or merchandise supposed for contact with food are governed by Act No. 258/2000 Coll., the Protection of Public Health Act.)

Act No. 89/2012 Coll., the Civil Code
This act contains, especially, the provisions of the acquisition agreement, namely the segment at the sale of goods in a store, the provisions at the so-known as purchaser contracts, contracts concluded on-line or outdoor of the standard industrial premises, regulation of legal responsibility for harm because of defective product and some of different provisions to protect the weaker birthday celebration.
Act No. 634/1992 Coll., on Consumer Protection
This act stipulates diverse responsibilities at some stage in the sale of products, as an instance, the requirement of honesty at some stage in the income procedure, the prohibition of unfair alternate practices, the prohibition of discrimination of the customer, requirements to offer statistics approximately the characteristics and makes use of of the product, right statistics at the utility of purchaser court cases and formally accurate path of the complaint manner (i.E. Now not the genuine correctness of a decision on a criticism – such disputes can only be decided with the aid of the court docket of law or an arbitrator). To study more approximately the subject of CONSUMER COMPLAINTS click HERE.
Act No. One hundred forty five/2010 Coll., on Consumer Credit
This act specifies, inter alia, sure consumer rights with respect to purchases paid by instalments or to obtaining customer loans, and so forth.
Act No. 102/2001 Coll., on General Product Safety
This act imposes standard responsibilities on producers and importers to market most effective secure merchandise. The customer is entitled to return hazardous merchandise, with all associated return charges paid through the manufacturer or distributor.
Act No. 526/1990 Coll., on Prices
This act, inter alia, regulates the manner of placing charges and the approach of pricing items.
Act No. 455/1991 Coll., on Self-Employment and Entrepreneurship
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History of Consumer Rights Protection
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